Artificial intelligence

Beginners Guide to Virtual Shopping Assistants & Bots Kik’s guides walk less technically inclined users through the set-up process. In lieu of going alone, Kik also lists recommended agencies to take your projects from ideation to implementation. Uses Scratch to teach coding to kids in workshops at a local city library. We want to avoid … Continued

Zendesk vs Intercom: Which is better? While this resource center can reduce the dependency on agent assistance, it lacks the interactive element found in Intercom’s onboarding process. In the domain of customer onboarding, Intercom takes a definitive lead with its distinctive feature – the ability to create interactive product tours. These tours serve as virtual … Continued

5 Insurance Chatbot Use Cases Along the Customer Journey Some of the most renowned brands, including Nationwide, Progressive, and Allianz, use chatbots in their everyday customer communication and have seen striking returns. Nearly 50 % of the customer requests to Allianz are received outside of call center hours, so the company is providing a higher … Continued

How to build LLMs The Next Generation of Language Models from Scratch GoPenAI Autoencoding models have been proven to be effective in various NLP tasks, such as sentiment analysis, named entity recognition and question answering. One of the most popular autoencoding language models is BERT or Bidirectional Encoder Representations from Transformers, developed by Google. BERT … Continued